What should I do if I need to cancel after being approved for a shift?

Noor Saad
Written by Noor Saad

If you need to cancel a shift after being approved, you must contact Time2Staff support as soon as possible and provide a valid and clear reason.

All absence reasons are reviewed by Time2Staff support agents. Sickness is approved immediately.

Contact Time2Staff support at +47 55 90 30 20.
If you cannot reach an agent, please leave a voicemail with your name, job details, date, and time.

Important:

Cancellations made less than 4 hours before the shift starts
without a valid reason will result in:

A deduction of 2 reliability stars

The cancellation being recorded in your job history

The deduction does not affect your average rating, but it may impact future job approvals.