For Staff

Jobs & Applications

Everything related to finding, applying for, and managing your jobs, including browsing openings, applying, pending applications, approved jobs, and tracking job status from start to finish.

153 articles in this category

Written by Noor Saad

Ratings & Bonus

Covers staff ratings (how they work, what affects them, disputing a rating) and bonuses (referral, performance, or loyalty bonuses, whatever applies) in one place, since both tie into how staff performance is tracked and recognized.

7 articles in this category

Written by Noor Saad

Payroll & EasyFreelance

Everything related to pay, contracts, and EasyFreelance — including bank details, salary frequency, pension, holiday pay, overtime rates, and contract timing. Since EasyFreelance is your formal employer for salary purposes, most account and payment updates go through them directly.

25 articles in this category

Written by Noor Saad

Check-in & Check-out

Everything related to checking in and out of your shifts, how to confirm your arrival, mark your shift as complete, and what to do if you forget to check in/out or run into issues with the app during a shift.

29 articles in this category

Written by Noor Saad

Cancellations & Policies

Everything related to cancelling a shift or job, how to cancel, cancellation deadlines, no-show consequences, and general platform policies staff should be aware of.

8 articles in this category

Written by Noor Saad

Account Access & Login

Everything related to logging in and accessing your account, forgotten email recovery, SMS verification code issues, phone number problems and general login troubleshooting.

36 articles in this category

Written by Noor Saad