A Guide for Staff: From Registration to Receiving Your Salary

1) Create and Complete Your Profile

Start by creating a comprehensive profile:

• Upload Required Documents: Include your CV with your job experiences in the hospitality industry, a professional profile picture showing your face clearly, and a video profile.

• Provide Additional Information: Write a brief introduction about yourself, specify job titles of interest, list your skills, and enter your address, birth date, and phone number.

2) Search and Apply for Jobs

• Job Search: Browse jobs that match your profile’s job titles and skills under the “Browse jobs” section.

• Stay Alert: Receive and review notifications when relevant jobs are posted.

• Apply with Confidence: Review job details thoroughly, including any specific requirements like uniforms.

• Multiple Applications: Apply to as many jobs as you like, including overlapping shifts. If confirmed for one, you’ll automatically be declined for others.

3) Get Confirmed for a Job

• Confirmation Notification: Receive an SMS and app notification once confirmed for a job.

• View Your Jobs: Find confirmed jobs under “Upcoming Jobs” in your dashboard.

• Important: Only attend shifts after receiving confirmation to avoid misunderstandings.

4) Meet Up On Time, Check-In, and Be Professional

• Punctuality: Arrive on time or preferably 10 minutes early for your first shift.

• Appearance: Maintain a neat appearance and wear required attire without overwhelming perfume.

• Check-In: Use the app to check-in. If issues arise, check your internet connection and GPS, or ask the workplace to check you in manually.

• Professional Conduct: Focus on work and refrain from excessive phone use. Inform colleagues before breaks or bathroom visits.

• Effort Matters: Your dedication and efficiency impact your star rating and future job opportunities.

5) Check-Out and Verify Your Hours

• Check-Out: Use the app to check-out at the end of your shift.

• Review Hours: Review hours once confirmed by the workplace.

• Report Issues: If hours are incorrect, report wrong hours in the app within the allowed window to freeze them for correction before payment.

6) Receive Your Salary

• Partner Confirmation: Upon your first job confirmation, EasyFreelance, our salary partner, will email you. Follow their instructions to complete your profile.

• Payment Timeline: Expect payment within 48 working hours after your check-out confirmation. For instance, if confirmed on Thursday at 17:00, you should receive payment by Monday at 16:00.