What should I do if I’ve confirmed the wrong hours?

Noor Saad
Written by Noor Saad

If you have confirmed incorrect hours, you have 24 hours before payment is processed to notify us.

Here's what to do:

  • Contact Support and let us know about the incorrect hours

  • We can adjust the hours within this 24-hour window

After 24 hours, registered hours cannot be changed.

If a staff member was underpaid due to incorrect hours, we will create a missing payment so they receive the full amount they're owed.