What should I do if I’ve confirmed the wrong hours?
If you have confirmed incorrect hours, you have 24 hours before payment is processed to notify us.
Here's what to do:
Contact Support and let us know about the incorrect hours
We can adjust the hours within this 24-hour window
After 24 hours, registered hours cannot be changed.
If a staff member was underpaid due to incorrect hours, we will create a missing payment so they receive the full amount they're owed.